Wednesday, May 28, 2003

User Testing

I sat through six hours of users stumbling through the designs I've worked on for the last five months today. How exhausting! With day two tomorrow. Although it is great when something works and a user just instinctively gets it. Which, thankfully, is happening more often than not. This is also the second round of testing, so it isn't as painful as the first round, where users tripped over everything like blind men in an unfamiliar room. It's so nice to actually do user testing, however. Kudos to Ameritrade for giving us the money to do it. It's such a reminder that our personae are real people with real goals who have to work every day on our site.

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